FAQs

Find answers to your questions. If your question is not addressed, feel free to reach out. We are here to help!
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How it works
Billing
Should the photos I upload have specific guidelines?
For the best experience and results, we've set a few guidelines for photo uploads:
  • File Formats: Ensure your photos are in JPEG or PNG formats, as these are the only formats we support.
  • Resolution and Orientation: Photos should be at least 800x600 pixels. We support a 4:3 to 16:9 aspect ratio in landscape (horizontal) orientation. Please note that portrait (vertical) orientation isn't supported.
  • File Size: Keep your photos under 10MB to ensure efficient processing.
  • Color Profile: Specialized color profiles like infrared aren't accepted.
  • Aspect Ratio: Wide-angle or panoramic shots aren't supported. Maintain an aspect ratio between 4:3 to 16:9, always in landscape.
  • Automated Checks: Our system will automatically flag photos that don't match our criteria. This helps in maintaining quality.
By following these guidelines, you ensure seamless processing and contribute positively to our community. Thanks for your understanding and cooperation!
What quality should my uploaded photo be?
For optimal results, we recommend high-resolution photos, ideally taken with good lighting. The clearer your photo, the more impeccable the staging will be.
Can I choose multiple styles for one photo?
Absolutely! Feel free to experiment with various styles to see which one looks the best in your space. Keep in mind, though, that each round of photo generation corresponds to a credit.
How long does the AI take to stage a photo?
Our AI is swift and efficient. Typically, it takes just a few minutes to process and stage your photo, but this might vary slightly depending on server load and photo quality.
Is my uploaded photo kept private?
Absolutely. Your photo remains in our secured system. Our AI model, housed on trusted cloud infrastructure based in the US, processes your images internally without sending them elsewhere. We prioritize your privacy. Additionally, we don't use your photos to train our AI; they're solely for delivering your desired results.
What is virtual staging?
Virtual staging is the process of digitally furnishing and decorating an empty space in a photograph. It helps potential buyers or renters visualize how a vacant property might look when furnished, enhancing its appeal.
Will virtual staging help me sell my unit faster?
Absolutely! Virtual staging can significantly enhance the appeal of a property. By allowing potential buyers to visualize a furnished space it can make a property feel more homely and inviting, leading to quicker sales.
What are the benefits of Virtual staging by AI?
Virtual staging by AI offers numerous benefits:
  • Speed: AI can process images quickly, delivering staged photos in a fraction of the time traditional methods might take.
  • Consistency: AI ensures consistent quality, eliminating the variances that might come with different human designers.
  • Flexibility: Users can easily switch between different furnishing styles or make tweaks, allowing for personalized staging.
  • Cost-effective: Without the need for physical furniture rentals or staging consultations, AI-driven virtual staging can be more affordable.
  • Learning Capability: Over time, AI can adapt and offer improved staging options based on feedback and evolving design trends.
How can I use Virtual Staging?
Using virtual staging is simple. Begin by taking a high-quality photo of the space you want to stage. Upload the image to a virtual staging platform or service, select your desired furnishing style, and let the technology work its magic. Once the process is complete, you'll receive a digitally furnished image that you can use for marketing, listings, or personal visualization.
Who is Virtual Staging for?
Virtual staging caters to a wide audience, including:
  • Real Estate Agents: Enhance property listings to attract potential buyers or renters by showcasing the property's potential.
  • Home Sellers:Increase the appeal of your property and potentially expedite the selling process.
  • Property Developers: Provide potential clients with a vision of finished projects or alternative interior design options.
  • Interior Designers: Visualize different decor options for clients without the need for physical staging.
  • Renters & Home Buyers: Visualize how an empty space might look furnished, aiding in the decision-making process.
  • Architects: Offer clients a tangible vision of architectural plans with furnished interiors.
  • Anyone: Looking to visualize how a space can be transformed with different furnishing styles or decor.
Do you stage photos only of empty rooms?
While our AI is optimized for staging photos of empty rooms to ensure realistic and accurate placement of virtual furniture, it's also adept at updating the look of already furnished spaces. If you want to reimagine a room with a new style or fresh furnishings, our tools can assist. Whether you start with an empty canvas or a pre-furnished space, we're here to elevate its aesthetics.
How does billing work?
Billing operates through a credit-based system. Users purchase credits, which can then be utilized to virtually stage photos. Each staging translates to X credits.
Is there a subscription option available?
No, currently, we do not offer a subscription option. All services are availed using the credits you purchase.
What payment methods do you accept?
We accept all major credit cards. Rest assured, our payment gateways are secure and encrypted.
What if I'm not satisfied with the staged photo? Do I still get charged?
We aim for your complete satisfaction. However, the charge is for the service of virtual staging, regardless of subjective preferences. If you are not satisfied with the photos, please email us at hi@cmdquery.com, and we will do our best to address your concerns and provide possible solutions or adjustments to better meet your expectations.
Are there any hidden fees?
Absolutely not! Transparency is key to our operations. The price you see is the price you pay. Any additional services or features will be clearly communicated and require your explicit consent.
Do you have a refund policy?
Yes, we do. While we always strive to ensure our users are satisfied with our service, we understand that issues can arise. If you purchase credits and have not used them for our services, they are eligible for a refund within 30 days of the purchase date. However, once credits are used for virtual staging or any other service, we cannot refund them. If you encounter any issues or are unsatisfied with the staged photo, we encourage you to reach out to us at hi@cmdquery.com so we can address your concerns. Always review our Terms of Service for a comprehensive understanding of our refund policy.
Do you have a watermark?
With the purchase of credits, your images will be watermark-free. However, using the free version includes a watermark.